ASSERTIVENESS AND SELF CONFIDENCE

This workshop will give an understanding of what assertiveness and self-confidence each mean (in general and personally) and how to develop those feelings day-to-day. These skills will provide opportunities and benefits to your professional and personal lives.

Workshop Objectives

  • Define assertiveness and self-confidence, and list the four styles of communication
  •  Describe the types of negative thinking, and how one can overcome negative thoughts
  • Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication
  • Define the importance of goal setting, and practice setting SMART goals for assertive behavior
  • Utilize methodologies for understanding your worth -- and the use of positive self-talk
  •  List reasons why a pleasing appearance and body language are critical for creating a strong first impression
  • Practice sending positive communications phrased as “I-Messages”
  • Use the STAR model to make your case during a presentation challenge
  • Display rapport-building skills through assertive methods of expressing disagreement and consensus-building techniques
  • Practice strategies for gaining positive outcomes in difficult interpersonal situations.


Course curriculum

ASSERTIVENESS AND SELF CONFIDENCE

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