Course Synopsis

Welcome to the Change Management workshop. Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. This workshop will give any leader tools to implement changes more smoothly and to have those changes become better accepted. This workshop will also give provide an understanding of how change is implemented and some tools for managing their reactions to change.

Course objectives

  • List the steps necessary for preparing a change strategy and building support for the change
  • Describe the WIFM – the individual motivators for change
  • Use needed components to develop a change management  and communications plans, and to list implementation strategies
  • Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
  • Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
  • Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
  • Use strategies for aligning people with a change, appealing to emotions and facts

Course curriculum

  • 1

    Getting Started

    • Module 1 - Introduction

    • Module 1 - Getting Started

    • Module 1 - Workshop Objectives

  • 2

    Preparing for Change

    • Module 2 - Preparing for Change

    • Module 2 - Defining Your Strategy

    • Module 2 - Building the Team

    • Module 2 - Video

    • Module 2 - Quiz
  • 3

    Identifying the WIFM

    • Module 3 - Identifying the WIFM

    • Module 3 - What's in it for Me?

    • Module 3 - Building Support

    • Module 3 - Video

    • Module 3 - Quiz

  • 4

    Understanding Change

    • Module 4 - Understanding Change

    • Module 4 - Influences on Change

    • Module 4 - Common Reactions to Change

    • Module 4 - Tools to Help the Change Process

    • Module 4 - Video

    • Module 4 - Quiz

  • 5

    Leading and Managing the Change

    • Module 5 - Leading and Managing the Change

    • Module 5 - Preparing and Planning

    • Module 5 - Delegating

    • Module 5 - Keep the Lines of Communication Open

    • Module 5 - Coping with Pushback

    • Module 5 - Video

    • Module 5 - Quiz

  • 6

    Gaining Support

    • Module 6 - Gaining Support

    • Module 6 - Gathering Data

    • Module 6 - Addressing Concerns and Issues

    • Module 6 - Evaluating and Adapting

    • Module 6 - Video

    • Module 6 - Quiz

  • 7

    Making it All Worthwhile

    • Module 7 - Making it All Worthwhile

    • Module 7 - Leading Status Meetings

    • Module 7 - Celebrating Success

    • Module 7 - Sharing the Results and Benefits

    • Module 7 - Video

    • Module 7 - Quiz

  • 8

    Using Appreciative Inquiry

    • Module 8 - Using Appreciative Inquiry

    • Module 8 - The Four Stages

    • Module 8 - The Purpose of Appreciative Inquiry

    • Module 8 - Examples and Case Studies

    • Module 8 - Video

    • Module 8 - Quiz
  • 9

    Bringing People to Your Side

    • Module 9 - Bringing People to Your Side

    • Module 9 - A Dash of Emotion

    • Module 9 - Plenty of Facts

    • Module 9 -Video

    • Module 9 - Quiz
  • 10

    Building Resiliency

    • Module 10 - Building Resiliency

    • Module 10 - What is Resiliency?

    • Module 10 - Why it is Important

    • Module 10 - Five Easy Steps for the Leader and the Individual

    • Module 10 - Video

    • Module 10 - Quiz

  • 11

    Building Flexibility

    • Module 11 - Building Flexibility

    • Module 11 - What is Flexibility?

    • Module 11 - Why it is Important

    • Module 11 - Video

    • Module 11 - Quiz
  • 12

    Wrapping Up

    • Module 12 - Wrapping Up

Change Management