Course Synopsis

The human resources department is a vital aspect of any functioning company. Learning to manage this division is necessary for having a successful business.  

Course Objectives

  • Describe the implications of different aspects of Human Resource Management on their daily responsibilities
  • Define human resources terms and subject matter
  • Recruit, interview, and retain employees more effectively
  • Follow up with new employees in a structured manner
  • Be an advocate for your employees’ health and safety
  • Provide accurate, actionable feedback to employees
  • Act appropriately in situations requiring discipline and termination
  • Evaluate some of the strengths and opportunities for Human Resources in your own workplace
  • Identify three areas for further development within the Human Resources field as part of a personal action plan

Course curriculum

  • 1

    Getting Started

    • Module 1 - Introduction

    • Module 1 - Getting Started

    • Module 1 - Workshop Objectives
  • 2

    Human Resources Today

    • Module 2 - Human Resources Today

    • Module 2 - What is Human Resources Today?

    • Module 2 - Key Factors Influencing Human Resources Today

    • Module 2 - Growth in Human Resources Management

    • Module 2 - Video

    • Module 2 - Quiz
  • 3

    Recruiting and Interviewing

    • Module 3 - Recruiting and Interviewing

    • Module 3 - The Job Selection Process

    • Module 3 - Get Good at Interviewing

    • Module 3 - Interviewing Fairly

    • Module 3 - The Best Way to Interview

    • Module 3 - Video

    • Module 3 - Quiz
  • 4

    Retention and Orientation

    • Module 4 - Retention and Orientation

    • Module 4 - Getting Off on the Right Track

    • Module 4 - Creating an Engaging Program

    • Module 4 - Using an Orientation Checklist

    • Module 4 - Video

    • Module 4 - Quiz
  • 5

    Following Up With New Employees

    • Module 5 - Following Up With New Employees

    • Module 5 - Checking In

    • Module 5 - Following Up

    • Module 5 - Designing the Follow-Up Schedule

    • Module 5 - Video

    • Module 5 - Quiz
  • 6

    Workplace Health and Safety

    • Module 6 - Workplace Health and Safety

    • Module 6 - Understanding Your Role and Responsibility

    • Module 6 - Understanding Local and Industry Specific Rules

    • Module 6 - Training for Managers

    • Module 6 - Video

    • Module 6 - Quiz
  • 7

    Workplace Bullying, Harassment, and Violence

    • Module 7 - Workplace Bullying, Harassment, and Violence

    • Module 7 - Definitions

    • Module 7 - Costs to the Organization

    • Module 7 - The Manager's Role

    • Module 7 - An Employer's Responsibility

    • Module 7 - Video

    • Module 7 - Quiz
  • 8

    Workplace Wellness

    • Module 8 - Workplace Wellness

    • Module 8 - Wellness Behaviors

    • Module 8 - Wellness Trends

    • Module 8 - The Case for Wellness

    • Module 8 - Video

    • Module 8 - Quiz
  • 9

    Providing Feedback to Employees

    • Module 9 - Providing Feedback to Employees

    • Module 9 - Feedback Model

    • Module 9 - The Feedback Sandwhich

    • Module 9 - Encouraging Growth and Development

    • Module 9 - Video

    • Module 9 - Quiz
  • 10

    Disciplining Employees

    • Module 10 - Disciplining Employees

    • Module 10 - The General Discipline Process

    • Module 10 - The Progressive Discipline Process

    • Module 10 - Having Discipline Meetings

    • Module 10 - Following Up

    • Module 10 - Video

    • Module 10 - Quiz
  • 11

    Terminating Employees

    • Module 11 - Terminating Employees

    • Module 11 - Documenting Events

    • Module 11 - Making the Decision

    • Module 11 - Communicating the Decision

    • Module 11 - Video

    • Module 11 - Quiz
  • 12

    Wrapping Up

    • Module 12 - Wrapping Up

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