Module 1 - Introduction

Module 1 - Getting Started

Module 1 - Workshop Objectives

Module 2 - Grooming a New Manager

Module2 - Set Specific Goals

Module 2 - Authority (What They Can and Can't Do)

Module 2 - Create a Shared Vision

Module 2 - The More They Learn, The More Responsibiloty They Get

Module 2 - Case Study

Module 2 - Video

Module 2 - Quiz

Module 3 - Coaching and Mentoring Part 1

Module 3 - Writing Performance Reviews

Module 3 - Provide Clear and Timely Feedback

Module 3 - Praise in Public, Criticize in Private

Module 3 - Make Sure Your Door Is Always Open

Module 3 - Case Study

Module 3 - Video

Module 3 - Quiz

Module 4 - Coaching and Mentoring Part 2

Module 4 - Offer Advice, Not the Soultion

Module 4 - Create a Supportive Environment

Module 4 - Build Ownership

Module 4 - 360 Degree Feedback

Module 4 - Case Study

Module 4 - Video

Module 4 - Quiz

Module 5 - Measuring Perfomance

Module 5 - Staying Within Their Budget

Module 5 - Setting Mesaurable Objectives

Module 5 - Skip Level Feedback

Module 5 - Collaborate on Criteria to be Evaluated

Module 5 - Case Study

Module 5 - Video

Module 5 - Quiz

Module 6 - Motivating Managers

Module 6 - Provide the Needed Resources

Module 6 - Bonuses and Incentives

Module 6 - Give Credit for Good Work

Module 6 - Keep Them Challanged

Module 6 - Case Study

Module 6 - Video

Module 6 - Quiz

Module 7 - Signs of Poor Management

Module 7 - Missed Deadlines

Module 7 - Team Turnover

Module 7 - Losing Customers

Module 7 - Little or No Growth

Module 7 - Case Study

Module 7 - Video

Module 7 - Quiz

Module 8 - Trust Your Team of Managers

Module 8 - Do Not Micromanage

Module 8 - Promote Open and Honest Communication

Module 8 - Reward Initiative

Module 8 - Trust, But Verify

Module 8 - Case Study

Module 8 - Video

Module 8 - Quiz

Module 9 - When an Employee Complains About Their Manager

Module 9 - Keep the Information Confidential

Module 9 - Gather Information From Both Sides

Module 9 - Coach or Delegate the Solution

Module 9 - Follow-up With The Manager or Employee

Module 9 - Case Study

Module 9 - Video

Module 9 - Quiz

Module 10 - When Do You Step In?

Module 10 - Unsafe or Dangerous Events

Module 10 - Legal Ramifications

Module 10 - Severe Financial Costs

Module 10 - Repeated Failures After Coaching Has Occurred

Module 10 - Case Study

Module 10 - Video

Module 10 - Quiz

Module 11 - Remember These Basic Qualities

Module 11 - Express Confidence in Their Abilities

Module 11 - Practice What You Preach

Module 11 - Have an Open Door

Module 11 - Their Success is Your Success

Module 11 - Case Study

Module 11 - Video

Module 11 - Quiz

Module 12 - Wrapping Up