Module 1 - Introduction

Module 1 - Getting Started

Module 1 - Workshop Objectives

Module 2 - Networking for Success (I)

Module 2 - Creating an Effective Introduction

Module 2 - Making a Great First Impression

Module 2 - Video

Module 2 - Quiz

Module 3 - Networking For Success (II)

Module 3 - Minimizing Nervousness

Module 3 - Using Business Cards Effectively

Module 3 - Remembering Names

Module 3 - Video

Module 3 - Quiz

Module 4 - The Meet and Greet

Module 4 - The Three-Step Process

Module 4 - The Four Levels of Conversation

Module 4 - Video

Module 4 - Quiz

Module 5 - Dressing for Success

Module 5 - The Meaning of Colors

Module 5 - Interpreting Common Dress Codes

Module 5 - Deciding What to Wear

Module 5 - Video

Module 5 - Quiz

Module 6 - Writing

Module 6 - Business Letters

Module 6 - Writing Proposals

Module 6 - Reports

Module 6 - Video

Module 6 - Quiz

Module 7 - Setting Goals

Module 7 - Understanding Goals

Module 7 - SMART Goals

Module 7 - Helping Others with Goal Setting

Module 7 - Video

Module 7 - Quiz

Module 8 - Media Relations

Module 8 - Television

Module 8 - Print

Module 8 - Web Presence Blogs & the Internet

Module 8 - Video

Module 8 - Quiz

Module 9 - Issues and Crisis Communication Planning

Module 9 - Gaging the Impending Crisis Level

Module 9 - Providing Feedback and Insights

Module 9 - How Information Will be Distributed

Module 9 - Tracking the Overall Effect

Module 9 - Video

Module 9 - Quiz

Module 10 - Social Media (The PR Toolkit)

Module 10 - Blogs

Module 10 - Wikis

Module 10 - Podcats

Module 10 - Social Bookmarks

Module 10 - RSS Feeds

Module 10 - Video

Module 10 - Quiz

Module 11 - Employee Communications

Module 11 - Verbal Communication

Module 11 - Non-Verbal Communication Skills (Body Language)

Module 11 - Email Etiquette

Module 11 - Negotiation Skills

Module 11 - Making an Impact

Module 11 - Video

Module 11 - Quiz

Module 12 - Wrapping Up