Course Synopsis

With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. Your will be able to use strategies for removing barriers and stereotypes, and to encourage diversity in the workplace and even through the community. The Workshop Diversity workshop will help you understand what diversity is all about, and how they can help create a more diverse world at work and at home. You will be instructed to use skills such as active listening to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength.

Course Objectives 

  • Explain the definition, terms and history of diversity
  • Describe the meaning of stereotypes and biases, how they develop, and the reasons for your own perspectives
  • List strategies for removing barriers to encouraging diversity for yourself, in the workplace, and in the social community
  • Use active listening skills to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength
  • Understand the importance of body language, both your own, and that of others, and recognize its importance in interpersonal communications
  • Identify ways to encourage diversity in the workplace, and prevent and discourage discrimination

Course curriculum

  • 1

    Getting Started

    • Module 1 - Introduction

    • Module 1 - Getting Started

    • Module 1 - Workshop Objectives

  • 2

    Understanding Diversity

  • 3

    Understanding Stereotypes

  • 4

    Breaking Down the Barriers

  • 5

    Communication Skills

  • 6

    Non-Verbal Communication Skills

  • 7

    Being Proactive

  • 8

    Coping with Discrimination

  • 9

    Dealing with Diversity Complaints as a Person

  • 10

    Dealing with Diversity Complaints as a Manager

  • 11

    Dealing with Diversity Complaints as an Organization

  • 12

    Wrapping Up

Workplace Diversity