Course Synopsis 

Workplace harassment is illegal and destructive to any organization. It is important to treat everyone in the workplace with respect and dignity. Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Left unchecked, harassment can escalate into violence. Workplace harassment training is essential to the welfare of all businesses and their employees.
 
In order to prevent workplace violence, it is essential that managers and employees are able to identify individuals who could become violent and understand how to diffuse dangerous situations. This workshop will help you to identify and address violence in the workplace, as well as give you the tools to develop their own Workplace Harassment Policy.


Course Objectives

  • Define workplace harassment.
  • Understand bullies and how to avoid hiring them.
  • Create a risk assessment and understand how to handle violence.
  • Recognize social and business responsibility.
  • Develop relevant policies and procedures.
  • Learn how to investigate complaints

Course curriculum

  • 1

    Getting Started

    • Module 1 - Introduction

    • Module 1 - Getting Started

    • Module 1 - Workshop Objectives
  • 2

    What is Workplace Harrassment?

    • Module 2 - What is Workplace Harassment?

    • Module 2 - How to Identify

    • Module 2 - Costs to Your Business

    • Module 2 - Legal

    • Module 2 - Psychological

    • Module 2 - Video

    • Module 2 - Quiz

  • 3

    Identifying the Bully

    • Module 3 - Identifying the Bully

    • Mdoule 3 - Abusive Workplace Behavior

    • Mdoule 3 - Bullying and Personality Disorders

    • Module 3 - Narcissism

    • Module 3 - Video

    • Module 3 - Quiz

  • 4

    How to Handle Workplace Violence

    • Module 4 - How to Handle Workplace Violence

    • Module 4 - Types of Behavior

    • Module 4 - Target the Behavior Not the Person

    • Module 4 - Implenent an Action Plan

    • Module 4 - Video

    • Module 4 - Quiz

  • 5

    Risk Assessment (I)

    • Module 5 - Risk Assessment Part 1

    • Module 5 - Understadning Anger and Aggression

    • Module 5 - Defusing & De-escalating Strategies

    • Module 5 - Communication Skills

    • Module 5 - Tactical Options

    • Module 5 - Video

    • Module 5 - Quiz

  • 6

    Risk Assessment (II)

    • Module 6 - Risk Assessment Part 2

    • Module 6 - Identifying the Hazard

    • Module 6 - Assessing the Risk

    • Module 6 - Controlling the Risk

    • Module 6 - Evalulating & Review

    • Module 6 - Video

    • Module 6 - Quiz

  • 7

    Being the Victim

    • Module 7 - Being the Victim

    • Module 7 - What is Not Considered Bullying

    • Module 7 - Steps to Take

    • Module 7 - Video

    • Module 7 - Quiz

  • 8

    Checklist for Employers

    • Module 8 - Checklist for Employers

    • Module 8 - 4 Step Process

    • Module 8 - Addressing all Employees

    • Module 8 - Code of Ethics

    • Module 8 - Policy and Procedures

    • Module 8 - Video

    • Module 8 - Quiz

  • 9

    Interview Process

    • Module 9 - Interview Process

    • Module 9 - Identifying a Bully in the Interview Process

    • Module 9 - Warning Signs

    • Module 9 - Video

    • Module 9 - Quiz

  • 10

    Investigation Process

    • Module 10 - Investigation Process

    • Module 10 - Advising Your Supervisor

    • Module 10 - Lodging the Complaint

    • Module 10 - Initial Response

    • Module 10 - The Investigation

    • Module 10 - The Findings

    • Module 10 - Review & Closure

    • Module 10 - Video

    • Module 10 - Quiz

  • 11

    Developing a Workplace Harrassment Policy

    • Module 11 - Developing a Workplace Harassment Policy

    • Module 11 - Scope and Philosophy

    • Module 11 - Principles

    • Moduole 11 - Intent

    • Module 11 - Options

    • Moduloe 11 - Informal Complaint Process

    • Module 11 - Formal Investigation Proccess

    • Module 11 - Video

    • Module 11 - Quiz

  • 12

    Wrapping Up

    • Module 12 - Wrapping Up

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